Frequently Asked Questions

Is shipping available outside of Canada?

Not yet, but SOON.  With recent changes, especially with parcels moving to our US friends, there are some additional challenges we're currently addressing with couriers.

Where are your products made?

As of our launch date, Oct 1st, 2025, we have made deals with multiple countries including here in Canada.  For those who want to support product Made in Canada, we will be sure to clearly mark each item that is produced here.  With that said, any purchase you make will be directly supporting a Canadian Owned and Operated Company, and we truly appreciate your support.

How are your products shipped?

Canada Post currently on rotating strikes, which means that products will still ship out via Canada Post, but you should expect delays.  If you'd prefer a different option, we so also ship with Purolator.  The choice is yours.

How do I know this isn't another one of those dice store scams?

We know we're new here, and our reputation is very important to us.  Reach out, talk to us, scrutinize (as you should) to make sure you can be confident that what you order is what you will receive.  Just do us one small favour: When your shipment arrives, vouch for us!  Leave us a google review, tell your friends!

How will my dice come packaged? 

Our Acrylic and Resin dice are shipped in dice tubes.  We use tins for our Metal and Liquid Core Resin dice.

We have recently also discovered that the following four collections are just 'slightly' larger than standard size dice.  Because of this, they do not fit into dice tubes.  We have sourced taller dice tubes, but they will take time to come in.  So in the meantime, they will ship in sealed plastic bags.  Those collections are the Elderscript Collection, Pearl Dragon Series, Runeforge Series and Vaulted Numeria.

When I order, am I getting the exact dice in the picture?

The images we use are stock images of what the set could look like, and although they will be the same in terms of colours used, the exact swirling and patterns will differ from set to set.  However, if you'd like to pick out your exact set, don't hesitate to reach out and we can take some pictures of what's available.